Last updated: 8/23/2026

This page is maintained by Sema Suites to explain how we handle personal information collected through our website, reservation forms and on-property services.

1. Information We Collect

We collect information you provide directly — name, email, phone, address, arrival dates and payment details — when you make a booking, submit an enquiry, subscribe to updates or leave a review. We also collect basic technical data (browser, device, IP) via standard web analytics.

2. How We Use It

To process reservations, events and catering enquiries.
To respond to questions and provide guest services during your stay.
To improve the website, our services and marketing.
To comply with legal and regulatory requirements in Uganda.

3. Sharing

We do not sell your data. We share information only with trusted service providers (payment processors, reservation systems, secure hosting) and where legally required.

4. Cookies

We use essential cookies for site functionality and optional analytics cookies to understand how visitors use the site. You can control cookies through your browser settings.

5. Security

Data is stored on managed cloud infrastructure protected by industry-standard encryption in transit and at rest. Access to guest records is restricted to authorised staff.

6. Your Rights

You may request access, correction or deletion of your personal information by contacting us at info@semasuites.com. We will respond within a reasonable timeframe.

7. Children

The website is not directed at children under 13. We do not knowingly collect personal information from children.

8. Changes

We may update this Policy from time to time. Material changes will be posted on this page with a revised date.

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